Rich People Difficult to Satisfy, Listen To

“Any moment there’s something the guest doesn’t particularly like, the first sentence is, ‘This is not a four-star experience.’ Immediately. It doesn’t matter what it is, it’s the first thing that comes out of anybody’s mouth.”
— Jeff Katz, Del Posto’s general manager, politely notes the truth that, in general, people who eat at expensive restaurants are huge, unnecessary bitches.